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      Αξιολογήσεις σχετικά με Royale Chulan Bukit Bintang 4 STARS

        CL  jalan bukit bintang  17-21, 55100  Kuala lumpur, Kuala lumpur, μαλαισίαCLjalan bukit bintang, 17-21, kuala lumpur, 55100, μαλαισία
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      Royale Chulan Bukit Bintang
      Μέσος όρος3,1/5του 32 
      • Room
         
        3,4 / 5
      • Facilities
         
        3,3 / 5
      • Cleanliness
         
        3,2 / 5
      • Quality of the food
         
        3,2 / 5
      • Staff professionalism
         
        3,4 / 5
      • Value for money
         
        3,4 / 5
      Σχόλια 100% πραγματικά
      Πραγματικές γνώμες από πραγματικούς πελάτες

      (*) Οι επιπρόσθετες υπηρεσίες δεν συμπεριλαμβάνονται στην τιμή.

      Άδεια: 147089-A

      24 γνώμες για το Royale Chulan Bukit Bintang

      Ταξινόμηση κατά
      • Royale Chulan Bukit Bintang4,0/5

        Family

        mohdΔημοσιεύτηκε  2019-02-02

        Θετικός σχολιασμός

        room size and location are really good

        Αρνητικός σχολιασμός

        cleanliness of the beds and breakfast are not that good

      • Royale Chulan Bukit Bintang4,5/5

        Family

        AliosharΔημοσιεύτηκε  2017-06-07

        Θετικός σχολιασμός

        It is close to all most major shopping and Jalan Alor, making shopping and enjoying local food at evening so much easier, it's one of the few hotels in Bukit Bintang that offer swimming pool. Stuff are professional and friendly.

        Αρνητικός σχολιασμός

        Air-con work differently between room to room, we booked two rooms, one of the room are warmer than the other. Not all the bathroom are renovated.

      • Royale Chulan Bukit Bintang2,5/5

        Family

        Anonymous Δημοσιεύτηκε  2017-01-10

        Θετικός σχολιασμός

        Staff in the club lounge for breakfast and our floor cleaning staff were excellent - could not do enought to help.

        Αρνητικός σχολιασμός

        We first of all had a very bad experience on check-in due to front of house staff not reading our emails correctly, if they had of responded & told us we were not entitled to an extra fold out bed (expecially since we booked 2 rooms for 10 nights) we would of booked elswhere. In the end after negotiations at 11pm checkin and waiting around for a couple of hours the next day we received the fold out bed. The pool area really needs a makeover as does the floor we stayed on which had a very bad damp smell.

      • Royale Chulan Bukit Bintang4,7/5

        Alone

        Anonymous Δημοσιεύτηκε  2016-03-09

        Θετικός σχολιασμός

        Good loctation

      • Royale Chulan Bukit Bintang2,5/5

        Family

        Anonymous Δημοσιεύτηκε  2016-01-17

        Θετικός σχολιασμός

        Staff were excellent, location very convenient. Had a good dinner in cafe.

        Αρνητικός σχολιασμός

        Carpets needed a good vacuum, cockroaches in bathroom and bedrooms, building old - wallpaper pealing off, in need of reno badly. Breakfast wasn't that good.

      • Royale Chulan Bukit Bintang3,0/5

        Family

        AdelineTranΔημοσιεύτηκε  2016-01-12

        Θετικός σχολιασμός

        The pool and facilities were what you expect for the price.

        Αρνητικός σχολιασμός

        As soon as we walked into the first room we were issued we spotted cockroaches immediately. We were then moved into another room which was better than the first. The hotel is fantastic in terms of location this is why we choose the hotel however it definately requires updating. The shower did not drain properly so when you shower the water accumulates. The air conditioning leaks etc.

      • Royale Chulan Bukit Bintang3,0/5

        Family

        Anonymous Δημοσιεύτηκε  2015-12-17

        Αρνητικός σχολιασμός

        Service was really slow when we arrived at around 11 that night. Got asked if we wanted to place a deposit for cash or card five times. When we got to the rooms, we had no towels. Called housekeeping, no one was there then called reception. No towels after call, called again, couldn't understand my english (from australia) had to talk REALLY SLOW. still no towels after this, had to physically go downstairs and ask again. Got them within a minute of returning to the room. Bathroom sink leaked the whole time, wet floor, showers were low. Close to shopping centres and food. Good price for just the rooms. Had a really good view of the Petronas Towers. Really just needs better service. The cakes in the cafe didn't look too nice.

      • Royale Chulan Bukit Bintang4,3/5

        Family

        DanceΔημοσιεύτηκε  2015-12-07

        Θετικός σχολιασμός

        Facilities are nice. Room is clean. Recommendable.

      • Royale Chulan Bukit Bintang2,0/5

        Family

        H3nkyΔημοσιεύτηκε  2015-09-22

        Θετικός σχολιασμός

        Good location

        Αρνητικός σχολιασμός

        Hotel look very old, dirty and unmaint

      • Royale Chulan Bukit Bintang2,3/5

        Family

        LindaΔημοσιεύτηκε  2015-08-02

        Θετικός σχολιασμός

        The hotel is in a great location for food, shopping, transport, etc. The swimming pool is great and very clean.

        Αρνητικός σχολιασμός

        The rooms are quite old and not very clean. I was travelling with my 2 children aged 13 & 15. The first room we were booked into was large and consisted of 2 rooms, one king size bed & one single bed. The air conditioner was not working properly and not cooling the room down. After complaining to the front desk we were offered another room, which was of a lower standard and again the air conditioning was not working properly and the bathroom was not very clean. A further room was offered to us which was half the size of the original room that we were given, but was certainly cleaner and the air conditioner was fully functional. Although their were a number of food options at breakfast, the hot food in the bain marie was only just warm, mushy & overcooked. Be careful if you are organising tours through the concierge staff as a couple of the staff members appear to negotiate their own prices for tours and line their own pockets rather than looking after the hotel guests. I was really disappointed in the hotel. It was old, dingey and unloved. A coat of paint wouldn't go astray, and the carpet replaced or cleaned. It would have been a good hotel in its day, but now it has just been let go, and no one seems to care about its appearance. The Royale Bintang is part of a chain of hotels in KL. I hear the other hotels are fantasic and have a very good reputation, however as for this one, I wouldn't stay there again.


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